Privacy Policy

Overview

Your privacy is important to us. This policy explains how Understand My Insurance ("we", "us", or "our") collects, uses, and protects your information when you use our service.

Document Handling

We do not store your uploaded documents. When you upload a PDF or provide a URL:

• Your document is processed in real-time to generate the analysis
• The document is deleted immediately after analysis is complete
• We do not retain copies of your insurance documents on our servers
• Only the generated analysis text may be retained for your future reference

Information We Collect

We collect the following types of information:

• Account information: If you create an account, we collect your email address and password (securely hashed).
• Usage data: We collect anonymous usage statistics to improve our service, such as which features are used most frequently.
• Analysis results: We may store the text output of analyses to allow you to access them later.

How We Use Your Information

• To provide and improve our insurance analysis service
• To communicate with you about your account or our service
• To ensure the security and integrity of our platform
• To comply with legal obligations

Third-Party Services

We use the following third-party services to operate our platform:

• Firebase (Google): For authentication and temporary file storage. Files are deleted immediately after processing.
• Google Gemini: For document analysis. Your document content is processed by Google's services to generate the analysis.

These services have their own privacy policies that govern how they handle data.

Data Security

We implement industry-standard security measures to protect your information. This includes encrypted connections (HTTPS), secure authentication, and immediate deletion of uploaded documents.

Your Rights

You have the right to:

• Access your account information
• Delete your account and associated data
• Request information about how your data is used
• Opt out of non-essential communications

Cookies

We use essential cookies to maintain your session and preferences. We do not use tracking cookies for advertising purposes.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us at support@snumps.com.